Does the office offer a payment plan for balances due after insurance?
Payments are due at the time of service. Any balance statement sent for payment AFTER the date of service is technically already past due. Our office does have a program for the balance to be remitted so that they can pay over time. There is an additional 15% financing charge for payment plans as the company that we use for financing charges us a fee which is passed on to patients since the patient is the party requesting the option to pay over time. We do not use services like Klara, etc. as they are not HIPPA compliant--we use a medical financing services for patient who need to extend payments.
We do not offer a payment plan separate from the financing offer. The ability to pay over time would only be granted if you agree to finance with that particular third party financing. When you set up the financing agreement you determine how you want to pay the balance over time. To be clear we do not offer any other types of payment plans.
Past due accounts are always subject for referral to collections per our office financial policy. When it is turned over to collection an additional 30% of the balance is added to the balance.