Questions on changing my supplement regimen sent via the patient portal
Often patients will ask questions in terms of changes to their supplement protocols via the patient portal. Changes to supplement protocols (for example should I stop this, is it ok to substitute that, can I start this) are considered clinical questions and as such are considered medical care. There are restrictions on when medical care can be provided through the online portal in terms of insurance regulations.
Insurance regulations require a visit for medical services. This includes clinical questions about changes in a supplement protocol. ANY questions about changes in a supplement protocol do require a new office visit.