FAQ
- How To Check In For Your Appointment
- Billing CPT Codes for Group Visits
- Check In Deadlines For Appointments
- How much time will I have with the doctor during my office visit if I am using insurance?
- Where Do I Take My Orders To?
- Submitting a Ticket To The Help Desk
- Need help-My prescription is not at my pharmacy
- Need Medication, refill or requesting prescription
- Taking My Imaging Orders To A Different Facility
- Requesting or receiving copy of medical or billing records
- How To Terminate Care with Office
- Using Good Rx
- How long does it takes for my medical records release to be processed?
- CPT codes for prolonged service
- How do new patient's schedule an appointment?
- How can agents leverage knowledge to help customers?
- How do I customize my Help Center?
- Question about payment estimate
- How can I see if an earlier or later appointment is available?
- Missing or need care summary or notes from my visit